Allgemeine Geschäftsbedingungen (AGB)

Scope

For all deliveries of iAmHealth CBD UG (in the following iAmHealth) to consumers these General Terms and Conditions (AGB) are valid.

A consumer is any natural person who concludes a legal transaction for a purpose that cannot be predominantly attributed to his commercial or independent professional activity.

Contracting party

The contract of sale is concluded with iAmHealth CBD UG, Hauptstr. 1b, D-76297 Karlsruhe-Stutensee, Register Court Mannheim, HRB 733232, VAT ID: DE323749420

Conclusion of contract

The presentation of the products in the online shop is not a legally binding offer, but only an invitation to order.

By clicking the button "Buy now" you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending you an order confirmation by e-mail immediately after receiving your order.

Right of withdrawal

If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.

If you, as a consumer, make use of your right of revocation according to section 4.1, you have to bear the regular costs of the return shipment.

In all other respects, the provisions set out in detail in the following shall apply to the right of revocation

Cancellation policy (This cancellation policy does not apply to the separate delivery of goods)


Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

In order to exercise your right of revocation you have to inform us iAmHealth CBD UG, Hauptstr. 1b, D-76297 Karlsruhe-Stutensee, hallo@iam.health, +49 721 986 157-80 by means of a clear statement (e.g. a letter, fax or e-mail sent by post) about your decision to revoke this contract. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period. As soon as we have received your revocation, we will confirm its receipt by email.

Consequences of the revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. 

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

- End of the cancellation policy -


Prices and shipping costs

The prices stated on the product pages include the statutory value added tax and other price components.

In addition to the stated prices, we do not charge any further shipping costs for delivery within Germany. The shipping costs are clearly indicated on the product pages, in the shopping cart system and on the order page.

Delivery

The delivery is usually made by DHL or Deutsche Post.

The delivery time is up to 3 days. We point out possible deviating delivery times on the respective product page.

Payment

If you choose the payment method "On account", you will receive an invoice together with the ordered goods, which is to be paid by bank transfer within the payment period stated on the invoice.

Retention of title

The goods remain our property until full payment has been made.

Settlement of disputes

The EU Commission has created an Internet platform for the online settlement of disputes. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. Further information is available under the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.