These General Terms and Conditions (GTC) apply to all deliveries from iAmHealth Distribution UG (hereinafter referred to as iAmHealth) to consumers
Consumer is any natural person who concludes a legal transaction for a purpose that can be attributed predominantly neither to his commercial nor his independent professional activity.
The purchase contract is concluded according to German law with iAmHealth Distribution UG (haftungsbeschränkt), Hauptstr. 1b, D-76297 Karlsruhe-Stutensee, Registergericht Mannheim, HRB 733232, USt-IdNr.: DE323749420
The presentation of the products in the online store does not constitute a legally binding offer, but only an invitation to order.
By clicking the button "Buy now" you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by e-mail immediately after receipt of your order.
If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
If you, as a consumer, make use of your right of revocation pursuant to section 4.1, you shall bear the regular costs of the return shipment.
In all other respects, the regulations apply to the right of withdrawal, which are reproduced in detail in the following return policy.
(This cancellation policy does not apply to the separate delivery of goods)
If you select the payment method "Auf Rechnung / via invoice" you'll usually receive directly after the ordering process an invoice as a PDF document by email, which is to be paid within the payment period stated on the invoice by bank transfer. For all other payment methods, the processing is carried out via the respective integrated service provider on the basis of its terms and conditions.
Until payment is made in full, the goods remain our property
The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obligated to participate in a dispute resolution procedure before a consumer arbitration board.
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